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Manage Your Library Account with Shoutbomb
What is Shoutbomb?
Shoutbomb is a service that helps you manage your library account via text messages – including renewals.
We’ll text you:
- Holds now available
- Overdue notifications
- Items due soon notifications
- And you can even Renew eligible items via text
What do you need?
- Any mobile phone and wireless service that can send text messages to an e-mail address. (It does NOT have to be a “smart” phone.)
- Your library card barcode and PIN
Get started online:
Once you sign up you’ll start seeing messages about your library account from Shoutbomb. Reply to the messages as prompted, or use the commands below.
Use these to respond to any text from Shoutbomb or begin a text to: firstname.lastname@example.org
QUIT - To stop receiving text messages
ADDCARD - To add additional cards to your text message account
DROPCARD - To remove a card
IOWEU – To see the amount of current fees/fines
RESEND - To get the last message again
SWITCHPHONE - Use if you get a new phone number or new provider
Your messages from Shoutbomb will prompt you to respond with optional commands including:
HL: Get a list of holds that are ready for pick up
OL: Get a list of overdue items
RL: Get a list of items you can renew
RA: Renew all eligible items
A text only will be sent to you when activity on your account triggers a message.
You also may Text a Librarian –
Type AskSTC and your question
Type AskMeSC and your question
The Library does not charge a fee but your mobile service provider’s regular text messaging rates will apply.